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Merge pull request #58 from ChipaDevTeam/copilot/fix-api-connection-issue
[WIP] Fix API connection issue in bot development
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‎FIX_SUMMARY.md‎

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# API Connection Issue - Fix Summary
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## Problem Statement
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Users were experiencing authentication timeouts when trying to connect to the PocketOption API. The error logs showed:
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```
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WARNING | pocketoptionapi_async.websocket_client:receive_messages:395 - WebSocket connection closed
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WARNING | pocketoptionapi_async.client:_start_regular_connection:245 - Failed to connect to region DEMO: Authentication timeout
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```
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### Root Cause
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The issue was that users were providing the SSID in the wrong format. Instead of providing the complete authentication message:
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```python
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SSID = '42["auth",{"session":"your_session","isDemo":1,"uid":12345,"platform":1}]'
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```
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They were only providing the session ID:
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```python
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SSID = 'dxxxxxxxxxxxxxxxxxxxxxxxxxxxx' # Wrong!
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```
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While the library technically supports both formats, using just the session ID requires additional parameters (uid, platform) to be set correctly. The real issue was:
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1. **Poor error messages**: Authentication failures showed generic "timeout" messages
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2. **No format validation**: The library accepted any string without validation
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3. **Unclear documentation**: Users didn't understand which format to use
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## Solution Implemented
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### 1. SSID Format Validation (client.py)
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Added `_validate_and_parse_ssid()` method that:
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- Validates SSID is not empty and is a string
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- Detects if SSID is in complete format (`42["auth",{...}]`) or raw format
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- Provides helpful error messages with format examples
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- Warns users if raw session ID looks too short
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### 2. Enhanced Error Messages
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#### At Initialization
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When SSID format is invalid, users now get:
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```
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InvalidParameterError: SSID must be a non-empty string.
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Expected format: 42["auth",{"session":"...","isDemo":1,"uid":0,"platform":1}]
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```
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#### During Authentication
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When authentication fails, users now get:
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```
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AuthenticationError: Authentication timeout - server did not respond to authentication request.
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This usually means your SSID is invalid or expired.
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Please get a fresh SSID from browser DevTools (F12) -> Network tab -> WS filter ->
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look for authentication message starting with 42["auth",{"session":"...",
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```
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#### Server Rejection
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When server returns "NotAuthorized", users now get:
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```
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AuthenticationError: Authentication failed: Invalid or expired SSID - Server returned NotAuthorized.
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Please verify your SSID is correct.
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SSID should be in format: 42["auth",{"session":"your_session","isDemo":1,"uid":12345,"platform":1}].
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Get it from browser DevTools (F12) -> Network tab -> WS filter -> look for message starting with 42["auth",
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```
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### 3. Improved Documentation (README.md)
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Added a new troubleshooting section specifically for authentication timeout errors:
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- Shows correct vs incorrect SSID format with visual indicators (✅/❌)
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- Provides step-by-step instructions to get the correct SSID
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- Moved to appear before other common errors for better visibility
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### 4. Example Script (examples/correct_ssid_usage.py)
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Created a comprehensive example that:
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- Shows step-by-step instructions to get SSID from browser
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- Demonstrates correct usage
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- Handles errors gracefully with helpful troubleshooting tips
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- Can be run interactively or with demo SSID
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## Files Modified
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1. **pocketoptionapi_async/client.py**
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- Added `_validate_and_parse_ssid()` for early validation
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- Enhanced `_parse_complete_ssid()` with better error handling
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- Updated `_wait_for_authentication()` to detect auth errors and provide better messages
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- All error messages now include format examples
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2. **pocketoptionapi_async/websocket_client.py**
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- Enhanced authentication error messages in `_handle_auth_message()`
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- Better logging when server rejects SSID
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3. **README.md**
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- Added "Authentication timeout or connection immediately closes" section
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- Shows correct vs wrong format with examples
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- Provides clear steps to get correct SSID
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4. **examples/correct_ssid_usage.py** (new file)
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- Interactive example showing correct usage
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- Clear instructions and error handling
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- Demonstrates best practices
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## Testing
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Verified that:
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1. ✅ Empty SSID is rejected with helpful error message
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2. ✅ Malformed SSID is rejected with helpful error message
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3. ✅ SSID missing required fields is rejected with helpful error message
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4. ✅ Valid SSID format is accepted and parsed correctly
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5. ✅ Existing tests still pass (test_ssid_formats.py, test_complete_ssid.py)
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6. ✅ Error messages include format examples and troubleshooting guidance
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## Benefits
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1. **Faster Problem Resolution**: Users immediately know their SSID format is wrong
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2. **Better User Experience**: Clear, actionable error messages instead of generic timeouts
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3. **Self-Service**: Users can fix the issue themselves without asking for help
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4. **Reduced Support Load**: Common mistakes are caught early with guidance
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5. **Backward Compatible**: Existing code continues to work, just with better error messages
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## Usage Example
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### Before (confusing error):
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```python
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client = AsyncPocketOptionClient(ssid="wrong_format")
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await client.connect()
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# Error: Authentication timeout
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# User: "What? Why did it timeout?"
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```
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### After (clear guidance):
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```python
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client = AsyncPocketOptionClient(ssid="wrong_format")
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# Error: SSID is too short. If you're having connection issues,
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# please use the complete SSID format:
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# 42["auth",{"session":"your_session","isDemo":1,"uid":12345,"platform":1}]
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# User: "Ah! I need to use the complete format from DevTools!"
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```
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## Conclusion
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This fix addresses the root cause of user confusion by:
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- Validating SSID format early
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- Providing clear, actionable error messages
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- Including format examples in all error messages
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- Documenting common mistakes and solutions
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Users experiencing "authentication timeout" will now immediately understand that they need to use the complete SSID format from browser DevTools, rather than just the session ID.

‎README.md‎

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If you are unable to find it, try running the automatic SSID scraper under the `tools` folder.
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## Comon errors
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## Common errors
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### Traceback:
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### Authentication timeout or connection immediately closes
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If you see errors like:
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```
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WARNING | pocketoptionapi_async.websocket_client:receive_messages:395 - WebSocket connection closed
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WARNING | pocketoptionapi_async.client:_start_regular_connection:245 - Failed to connect to region DEMO: Authentication timeout
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```
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**Solution**: Your SSID is likely in the wrong format or is expired. Make sure you are using the **complete SSID format**, not just the session ID:
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✅ **Correct format:**
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```python
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SSID = '42["auth",{"session":"n1p5ah5u8t9438rbunpgrq0hlq","isDemo":1,"uid":84402008,"platform":1}]'
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```
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❌ **Wrong format (just the session):**
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```python
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SSID = 'dxxxxxxxxxxxxxxxxxxxxxxxxxxxx' # This won't work!
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```
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To get the correct SSID:
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1. Open PocketOption in your browser
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2. Open Developer Tools (F12)
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3. Go to Network tab
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4. Filter by "WS" (WebSocket)
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5. Look for a message that starts with `42["auth",`
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6. Copy the **entire message** including the `42["auth",{...}]` part
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### Websockets version error
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## Traceback:
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```
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2025-07-13 15:25:16.531 | INFO | pocketoptionapi_async.client:__init__:130 - Initialized PocketOption client (demo=True, uid=105754921, persistent=False) with enhanced monitoring
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2025-07-13 15:25:16.532 | INFO | pocketoptionapi_async.client:connect:162 - Connecting to PocketOption...

‎examples/correct_ssid_usage.py‎

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"""
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Example demonstrating the correct way to use SSID with PocketOption API
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This example shows how to:
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1. Get the correct SSID format from browser
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2. Initialize the client properly
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3. Handle authentication errors
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"""
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import asyncio
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from pocketoptionapi_async import AsyncPocketOptionClient
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from pocketoptionapi_async.exceptions import InvalidParameterError, AuthenticationError
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async def main():
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print("=" * 70)
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print("PocketOption API - Correct SSID Usage Example")
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print("=" * 70)
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print("\n📋 INSTRUCTIONS:")
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print("1. Open PocketOption in your browser (https://pocketoption.com)")
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print("2. Press F12 to open Developer Tools")
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print("3. Go to the Network tab")
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print("4. Filter by 'WS' (WebSocket)")
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print("5. Look for a message starting with: 42[\"auth\",")
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print("6. Copy the ENTIRE message (including 42[\"auth\",{...}])")
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print("\n")
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# Example of CORRECT SSID format
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print("✅ CORRECT SSID format:")
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print(' 42["auth",{"session":"your_session_here","isDemo":1,"uid":12345,"platform":1}]')
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print("\n")
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# Example of WRONG format
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print("❌ WRONG SSID format (just the session ID):")
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print(' dxxxxxxxxxxxxxxxxxxxxxxxxxxxx')
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print("\n")
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# Get SSID from user
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ssid_input = input("Enter your SSID (or press Enter to see demo): ").strip()
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if not ssid_input:
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print("\n📝 Using demo SSID to show validation...")
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ssid_input = '42["auth",{"session":"demo_session_id","isDemo":1,"uid":12345,"platform":1}]'
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print("\n" + "=" * 70)
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try:
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print("🔧 Initializing PocketOption client...")
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# Create client with SSID
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client = AsyncPocketOptionClient(
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ssid=ssid_input,
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is_demo=True, # Set to False for live trading
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enable_logging=True # Set to False to reduce console output
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)
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print("✅ Client initialized successfully!")
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print(f" Session ID: {client.session_id[:20]}...")
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print(f" User ID: {client.uid}")
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print(f" Demo mode: {client.is_demo}")
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print("\n")
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# Try to connect
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print("🔌 Connecting to PocketOption...")
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connected = await client.connect()
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if connected:
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print("✅ Connected successfully!")
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# Get balance
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try:
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balance = await client.get_balance()
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print(f"💰 Balance: {balance.balance} {balance.currency}")
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except Exception as e:
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print(f"⚠️ Could not get balance: {e}")
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# Disconnect
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await client.disconnect()
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print("✅ Disconnected successfully")
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else:
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print("❌ Connection failed")
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print("\n💡 Troubleshooting:")
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print(" • Make sure your SSID is in the correct format")
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print(" • Your SSID might be expired - get a fresh one from browser")
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print(" • Make sure you copied the ENTIRE message including 42[\"auth\",{...}]")
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except InvalidParameterError as e:
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print(f"\n❌ SSID Format Error:")
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print(f" {e}")
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print("\n💡 Make sure you're using the complete SSID format from browser DevTools!")
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except AuthenticationError as e:
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print(f"\n❌ Authentication Error:")
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print(f" {e}")
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print("\n💡 Your SSID might be expired. Get a fresh one from your browser!")
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except Exception as e:
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print(f"\n❌ Unexpected Error:")
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print(f" {type(e).__name__}: {e}")
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print("\n" + "=" * 70)
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if __name__ == "__main__":
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asyncio.run(main())

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