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Create globalSMTP.md
updated the console menu for global smtp help text.
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---
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sidebar_position: 4
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title: Preferences
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---
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## 🏢 SMTP at the Organization Level
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Configure SMTP at the organization level to send all outgoing emails—such as request-signature and completion emails—using a company-configured SMTP server.
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When enabled, these settings apply to all users **unless individual SMTP customization is allowed and set up by the user**.
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### How to Set Up SMTP at the Organization Level
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Admins can manage and enforce SMTP settings across the entire platform.
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**Step 1:** Open the profile menu and select **Console Application** to access the admin console.
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**Step 2:** In the Console, navigate to the **Global SMTP** section and configure your SMTP settings.
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All users under your organization will automatically use the organization-level SMTP **unless** they are allowed to configure their own SMTP settings.
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<img width="861" height="409" alt="Global SMTP" src="https://github.com/user-attachments/assets/fe9dc091-59dd-47f9-992a-811cecaac2f3" />
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**Example:**
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Adam, the administrator, disables **Enable individual user SMTP settings** under **Console → General**.
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As a result, Ursula cannot configure her own SMTP.
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When Ursula sends a document to Sofia for signing, Sofia receives emails sent through the **organization-level SMTP**.
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If Adam enables **Enable individual user SMTP settings**, but Ursula does not configure her own SMTP, emails will still be sent using the **organization-level SMTP**.
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> **Note:** Organization-level SMTP configuration is available **only on Paid plans** and is not included in **Free** plans.
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### 🔗 Connect to Gmail
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Send request-signature emails directly from your **Gmail account**.
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- Click **Connect to Gmail**
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- A popup will appear prompting you to sign in
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- Grant the required access permissions
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- Once authorized, OpenSign will send emails using your Gmail account
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---
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### ⚙️ Custom SMTP
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Configure any third-party SMTP provider such as SMTP2GO or Mailgun.
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- Click **Custom SMTP**
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- A popup will appear asking for your SMTP details:
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- **Host:** SMTP server host (e.g., `mail.smtp2go.com`)
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- **Port:** SMTP port (e.g., `2525`)
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- **Sender Email:** Email address configured in your SMTP account
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- **Username:** SMTP username
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- **Password:** SMTP password
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<img width="820" alt="Custom smtp" src="https://github.com/user-attachments/assets/a3c33510-11b9-4a32-bd44-99614182b089"></img>
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### 📤 OpenSign™ Default SMTP
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If selected, all request-signature and completion emails will be sent using OpenSign’s built-in SMTP server.

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