@@ -91,7 +91,7 @@ OpenSign provides a **sandbox testing cloud environment**, which is a replica of
9191---
9292### Buy the api credit
9393User can buy the api credit using this feature
94- On the click of the buy premium credits the
94+ On the click of the buy premium credits.
9595
9696## π§ Frequently Asked Questions
9797
@@ -111,4 +111,43 @@ Live and Sandbox environments are **separate**. Templates created in the Live en
111111No. The ** free self-hosted version** does not support API token generation.
112112To use OpenSign APIs in a self-hosted setup, you must upgrade to a ** paid self-hosted plan** .
113113
114+ ** 6. When are Premium Credits deducted? Which actions use Premium Credits?**
115+
116+ Premium Credits are deducted whenever you use features that require premium access.
117+
118+ The following features consume Premium Credits:
119+
120+ - ** API Signature** β Sending documents for signing via API
121+ - ** Bulk Send** β Sending documents in bulk to multiple recipients
122+ - ** Public Template Signing** β Sign documents using a public template.
123+ - ** Kiosk Mode** β Using Kiosk Mode for in-person signing
124+ - ** Embedded Signing** β Integrating OpenSign into your website or application for signing
125+
126+ ---
127+
128+ ** 7. Do regular document sends consume Premium Credits?**
129+
130+ No. Standard document sending does ** not** consume Premium Credits.
131+
132+ The following actions do not use Premium Credits:
133+
134+ 1 . ** Sign Yourself** document signing
135+ 2 . ** Request Signature** β Sending a single document for signature
136+ 3 . ** Use Template** β Sending a document using a template
137+ 4 . Sharing or copying a document link
138+ 5 . Resending a document from the ** In Progress** section
139+ 6 . Fix and Resend for completed document reports
140+
141+ ---
142+
143+ ** 8. How can I track my Premium Credit usage?**
144+
145+ You can monitor your Premium Credit usage from:
146+
147+ ** Account Settings β API Token page**
148+
149+ On this page, you can view:
150+ - Available Premium Credits
151+ - Your credit usage details
152+
114153If you need additional assistance setting up OpenSign APIs, feel free to contact our support team at support@opensignlabs.com .
0 commit comments