unable to integrate SOE with voice agent

[waleyson]

Please I am having issues connecting SOE to voice agent, below is the error message received.

"WARN: A request to the Conversation service failed for the following reason: java.net.SocketTimeoutException: Read timed out. The SIP Orchestrator will reattempt to send the request. URL = https:\/\/9e34f451.ngrok.io\/voicehook sessionID = 4e1dc9a1-4e85-4760-8068-e84d208f07ee tenantID = 15868001726 ","logSourceCRN":"crn:v1:bluemix:public:voiceagent:us-east:a\/90a203a2b37d4eafbf6f551d24fd93ef:3bc94780-8bad-4e0f-9706-626eccd3d79e::"}

[sarahbacha]

I am having the same issue, running the node sample

[tomato22]

If it's the NodeRed SOE sample, I've had issues with the Assistant node where it won't work in the newer versions of NodeRed. I had to drop a new assistant node in my workflow and configure it instead of the old one.

@waleyson are you using the NodeJS code sample like @sarahbacha or one of the other samples?

[sarahbacha]

All worked on my end, was an environment variable issue, thanks!