UI Specifications

[davidburden103]

To what extent will the standard provide recommendations/guidance for UI in text based (esp mobile) situations. For instance:

• should it always be bot text on left, user text on right (or is it the reverse of right-to-left languages)
• any recommendations on colours of chat boxes (apart from high contrast/colour blindness issues), many systems seem to have a white/pale grey for the bot
• any standard form of warning (e.g. notice, background colour change) when a bot goes from web connected/full-feature to purely local (so may have reduced capability)

Or is this at too low a level for the spec?

[BinRoot]

This is a great idea, and it resonates well with the charter's in-scope topic: "Visualization techniques of dialogue flow". In your case, we talking about UI guidelines for visualizing a specific dialogue, as opposed to all branches of dialogue.

For example,

• Not having an indicator (name or image) for who is messaging would be clearly out of compliance
• Messages should be displayed in the order they are intended to be experienced
• Guidelines to mitigate bots from pretending to be real people (see California Law)

I added this in the "To Do" section of https://conversational-interfaces.github.io/