|
| 1 | +--- |
| 2 | +title: "Flashduty Introduction" |
| 3 | +description: "Flashduty is an enterprise-grade SaaS platform for alert response and user experience monitoring from Flashcat, focused on accelerating alert response, improving system availability, and enhancing end-user experience." |
| 4 | +date: "2025-05-19T10:00:00+08:00" |
| 5 | +url: "https://docs.flashcat.cloud/en/flashduty/introduction?nav=01JCQ7A4N4WRWNXW8EWEHXCMF5" |
| 6 | +--- |
| 7 | + |
| 8 | +# What is Flashduty? |
| 9 | + |
| 10 | +Flashduty is an enterprise-grade SaaS platform launched by Flashcat, dedicated to providing one-stop alert response and user experience monitoring services for development, operations, DevOps, and business teams. We help enterprises accelerate alert response, enhance product experience, reduce incident losses, and drive continuous optimization through data. |
| 11 | + |
| 12 | +:::tip |
| 13 | +Flashduty is not Nightingale. As an open-source monitoring tool primarily contributed by Flashcat, Nightingale is one of the upstream data sources for Flashduty. Flashcat offers several products, with Flashduty being our flagship SaaS offering. Please visit our [official website](https://flashcat.cloud) to learn more. |
| 14 | +::: |
| 15 | + |
| 16 | +--- |
| 17 | + |
| 18 | +## Core Products |
| 19 | + |
| 20 | +### On-call |
| 21 | +An intelligent on-call and alert collaboration platform supporting flexible on-call scheduling, automatic dispatching and escalation, and multi-channel notifications to ensure critical alerts are not missed. Integrated with automated workflows to improve team response efficiency. |
| 22 | + |
| 23 | +You can learn more at [On-call](https://docs.flashcat.cloud/en/flashduty/on-call/introduction?nav=flashduty). |
| 24 | + |
| 25 | +### Monitors (Beta) |
| 26 | +Multi-source monitoring and alerting engine supporting alert detection on data from various sources such as Prometheus, Elasticsearch, Clickhouse, and more. |
| 27 | + |
| 28 | +You can experience it in the console. |
| 29 | + |
| 30 | +### RUM (Real User Monitoring, Beta) |
| 31 | +Real-time user experience monitoring that collects actual end-user data, analyzes page performance, error rates, and key metrics to help enterprises continuously optimize product experience and increase customer satisfaction. |
| 32 | + |
| 33 | +You can learn more at [RUM](https://docs.flashcat.cloud/en/flashduty/rum/introduction?nav=flashduty). |
| 34 | + |
| 35 | +--- |
| 36 | + |
| 37 | +## Why Choose Flashduty? |
| 38 | + |
| 39 | +- **Experience First**: Minimalist operation, flexible configuration, quick to get started. |
| 40 | +- **Comprehensive Features**: Covers multiple scenarios including alert response, on-call management, and user experience monitoring. |
| 41 | +- **Open Integration**: Compatible with mainstream monitoring systems and IM tools, API-friendly. |
| 42 | +- **High Value for Money**: Reasonable pricing, quality service. |
| 43 | +- **Continuous Evolution**: Rapidly iterating based on real feedback from 1k+ Nightingale community users. |
| 44 | + |
| 45 | +--- |
| 46 | + |
| 47 | +## Contact Us |
| 48 | + |
| 49 | +- **Technical Support**: Scan the QR code to add our WeChat for Work account and get one-on-one technical support. |
| 50 | + |
| 51 | +<img src="https://api.apifox.com/api/v1/projects/4386769/resources/447591/image-preview" alt="drawing" style="margin-left:20px" width="100"/> |
| 52 | + |
| 53 | +- **Business Cooperation**: Scan the QR code to add our business manager's WeChat for Work account. |
| 54 | + |
| 55 | +<img src="https://api.apifox.com/api/v1/projects/4386769/resources/447590/image-preview" alt="drawing" style="margin-left:20px" width="100"/> |
| 56 | + |
| 57 | +- **Console Feedback**: Submit feedback and suggestions from the bottom left of the console after logging in. |
| 58 | +- **Email Contact**: [contact-us@flashcat.cloud](mailto:contact-us@flashcat.cloud) |
| 59 | + |
| 60 | +--- |
| 61 | + |
| 62 | +## Try It Now |
| 63 | + |
| 64 | +Visit the [Flashduty Console](https://console.flashcat.cloud/login?from=docs-intro), register for a 14-day free trial, and start your journey to efficient alert and user experience management. |
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