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optimize zoom tmpl
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‎flashduty/en/1. On-call/4. Configure On-call/4.7 Templates.md‎

Lines changed: 111 additions & 100 deletions
Original file line numberDiff line numberDiff line change
@@ -893,110 +893,121 @@ Responders: {{range .Responders}}@{{.PersonName}} {{end}}{{end}}
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```json
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{
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"head": {
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"text": "{{fireReason .}}INC [#{{.Num}}] {{.Title}}",
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"style": {
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"bold": true,
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"italic": false,
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"color": "{{$s := serverityToColor .IncidentSeverity}}{{$s}}"
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}
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},
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"body": [
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{
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"type": "message",
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"text": {{printf "%q" (print "Channel: " .ChannelName)}},
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"style": {
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"bold": false,
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"italic": false
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}
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},
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{
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"type": "message",
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"text": "Severity: {{.IncidentSeverity}}",
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"style": {
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"bold": false,
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"italic": false,
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"color": "{{$s := serverityToColor .IncidentSeverity}}{{$s}}"
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}
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},
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{
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"type": "message",
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"text": "{{if .AlertCnt}}Grouped alerts: {{.AlertCnt}}{{end}}",
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"style": {
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"bold": false,
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"italic": false
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}
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},
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{{if .Labels.resource}}
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{
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"type": "message",
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"text": {{printf "%q" (print "Resources: " (joinAlertLabels . "resource" ", "))}},
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"content": {
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"head": {
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"text": "{{fireReason .}}INC [#{{.Num}}] {{.Title}}",
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"style": {
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"bold": false,
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"italic": false
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"bold": true,
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"italic": false,
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"color": "{{$s := serverityToColor .IncidentSeverity}}{{$s}}"
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}
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},
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{{end}}{{if .Labels.body_text}}
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{
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"type": "message",
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"text": {{printf "%q" (print "Description: " .Labels.body_text)}},
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"style": {
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"bold": false,
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"italic": false
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},
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"body": [
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{
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"type": "message",
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"text": {{printf "%q" (print "Channel: " .ChannelName)}},
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"style": {
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"bold": false,
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"italic": false
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}
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},
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{
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"type": "message",
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"text": "Severity: {{.IncidentSeverity}}",
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"style": {
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"bold": false,
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"italic": false,
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"color": "{{$s := serverityToColor .IncidentSeverity}}{{$s}}"
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}
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}
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{{- if .AlertCnt -}},
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{
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"type": "message",
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"text": "Grouped alerts: {{.AlertCnt}}",
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"style": {
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"bold": false,
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"italic": false
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}
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}
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{{- end -}}
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{{- if .Labels.resource -}},
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{
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"type": "message",
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"text": {{printf "%q" (print "Resources: " (joinAlertLabels . "resource" ", "))}},
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"style": {
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"bold": false,
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"italic": false
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}
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}
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{{- end -}}
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{{- if .Labels.body_text -}},
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{
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"type": "message",
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"text": {{printf "%q" (print "Description: " .Labels.body_text)}},
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"style": {
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"bold": false,
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"italic": false
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}
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}
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{{- else if .Description -}},
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{
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"type": "message",
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"text": {{printf "%q" (print "Description: " .Description)}},
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"style": {
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"bold": false,
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"italic": false
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}
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}
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{{- end -}}
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{{- if gt (len .Responders) 0 -}},
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{
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"type": "message",
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"text": "Responders: {{range .Responders}}@{{.PersonName}}{{end}}",
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"style": {
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"bold": false,
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"italic": false
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}
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}
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{{- end -}},
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{
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"type": "message",
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"text": "Details: {{.DetailUrl}}",
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"style": {
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"bold": true,
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"italic": false
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}
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},
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{
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"type": "message",
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"text": "Ack: {{.DetailUrl}}?ack=1",
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"style": {
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"bold": true,
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"italic": false
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}
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}
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{{- if .IsFlapping -}},
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{
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"type": "message",
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"text": "🔴 The current incident status changes frequently, notifications will be muted for {{.Flapping.MuteMinutes}} minute(s), it is recommended to optimize the alerting strategy.",
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"style": {
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"bold": true,
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"italic": false
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}
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}
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{{- end -}}
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{{- if .IsInStorm -}},
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{
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"type": "message",
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"text": "🔴 The current incident has grouped {{.AlertCnt}} alerts, triggering an alert storm, please handle it urgently!",
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"style": {
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"bold": true,
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"italic": false
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}
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}
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{{- end -}}
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]
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},
948-
{{else if .Description}}
949-
{
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"type": "message",
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"text": {{printf "%q" (print "Description: " .Description)}},
952-
"style": {
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"bold": false,
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"italic": false
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}
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},
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{{end}}{{if gt (len .Responders) 0}}
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{
959-
"type": "message",
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"text": "Responders: {{range .Responders}}@{{.PersonName}}{{end}}",
961-
"style": {
962-
"bold": false,
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"italic": false
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}
965-
},
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{{end}}
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{
968-
"type": "message",
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"text": "Details: {{.DetailUrl}}",
970-
"style": {
971-
"bold": true,
972-
"italic": false
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}
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},
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{
976-
"type": "message",
977-
"text": "Ack: {{.DetailUrl}}?ack=1",
978-
"style": {
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"bold": true,
980-
"italic": false
981-
}
982-
},
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{
984-
"type": "message",
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"text": "{{if .IsFlapping}}🔴 The current incident status changes frequently, notifications will be muted for {{.Flapping.MuteMinutes}} minute(s), it is recommended to optimize the alerting strategy.{{end}}",
986-
"style": {
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"bold": true,
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"italic": false
989-
}
990-
},
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{
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"type": "message",
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"text": "{{if .IsInStorm}}🔴 The current incident has grouped {{.AlertCnt}} alerts, triggering an alert storm, please handle it urgently!{{end}}",
994-
"style": {
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"bold": true,
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"italic": false
997-
}
998-
}
999-
]
1010+
"is_markdown_support": true
10001011
}
10011012
```
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</div>

‎flashduty/zh/1. On-call/3. 配置管理/4.13 通知机器人.md‎

Lines changed: 7 additions & 18 deletions
Original file line numberDiff line numberDiff line change
@@ -269,24 +269,13 @@ FlashDuty 支持多种通知渠道，包括手机短信、邮件、语音通话
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**配置步骤：**
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272-
1. **安装 Incoming Webhook 应用**
273-
- 在 Zoom App 中搜索 "Incoming Webhook"
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- 点击"添加"安装应用
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276-
2. **连接 FlashDuty**
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- 在频道或 Incoming Webhook 应用中输入：`/inc connect flashduty`
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- 应用将返回连接信息
279-
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3. **配置 Webhook 信息**
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- 复制 Endpoint 中的标识符（例如：`V9S5as-zTXOSUdgMITNEwA`）
282-
- 将其填入 FlashDuty 通知渠道的 Webhook 地址
283-
- 复制 Verification Token 并填入对应字段
284-
285-
4. **添加成员**
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- 点击 Incoming Webhook 右上角的成员管理
287-
- 添加相关人员
288-
289-
> **注意：** 如需使用 @ 功能，请联系管理员
272+
1. 打开 Zoom 应用，进入 Add Apps，搜索并添加 Incoming Webhook 应用。
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2. 返回聊天界面，确认已成功添加“Incoming Webhook”应用。
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3. 在频道或 Incoming Webhook 应用中输入命令：
275+
/inc connect flashduty 系统会返回应用连接信息。
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- 复制返回信息中的 Endpoint 地址（如：https://integrations.zoom.us/chat/webhooks/incomingwebhook/V9S5as-zTXOSUdgMITNEwA），将其填写到通知渠道的 Zoom 机器人 Webhook 地址或 Token 字段中。
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4. 复制返回信息中的 Verification Token，填写到通知渠道的 Zoom 机器人 Verify Token 字段中。
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5. 如需使用 @ 功能，需保证 Zoom 和 Flashduty 中的邮箱一致。管理员可在 Zoom 控制后台获取 zoom 的 user_id，并在 Flashduty 的集成中心-映射数据中创建映射表（源标签填写 email，结果标签填写 zoom_jid），最后在协作空间-分派策略中关联对应 Zoom 机器人和 映射表。
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<img src="https://api.apifox.com/api/v1/projects/4169655/resources/436270/image-preview" alt="Zoom 机器人配置界面" style="display: block; margin: 0 auto;" width="500">
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