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@@ -973,7 +973,7 @@ Companies will be only visible in Intercom when there is at least one associated
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Companies are looked up via `company_id` in a `POST` request, if not found via `company_id`, the new company will be created, if found, that company will be updated.
You can set a unique `company_id` value when creating a company. However, it is not possible to update `company_id`. Be sure to set a unique value once upon creation of the company.
{% admonition type="danger" name="Deprecation of Run Assignment Rules" %}
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Run assignment rules is now deprecated in version 2.12 and future versions and will be permanently removed on December 31, 2026. After this date, any requests made to this endpoint will fail.
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{% /admonition %}
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You can let a conversation be automatically assigned following assignment rules.
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{% admonition type="attention" name="When using workflows" %}
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{% admonition type="warning" name="When using workflows" %}
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It is not possible to use this endpoint with Workflows.
You can add participants who are contacts to a conversation, on behalf of either another contact or an admin.
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{% admonition type="attention" name="Contacts without an email" %}
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{% admonition type="warning" name="Contacts without an email" %}
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If you add a contact via the email parameter and there is no user/lead found on that workspace with he given email, then we will create a new contact with `role` set to `lead`.
You can add participants who are contacts to a conversation, on behalf of either another contact or an admin.
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{% admonition type="attention" name="Contacts without an email" %}
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{% admonition type="warning" name="Contacts without an email" %}
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If you add a contact via the email parameter and there is no user/lead found on that workspace with he given email, then we will create a new contact with `role` set to `lead`.
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{% /admonition %}
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@@ -5477,9 +5477,9 @@ This will return the Message model that has been created.
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