diff --git a/aselo-webchat-react-app/configSrc/ukmh/translations/en-GB.json b/aselo-webchat-react-app/configSrc/ukmh/translations/en-GB.json index b5f736bc79..a10028315e 100644 --- a/aselo-webchat-react-app/configSrc/ukmh/translations/en-GB.json +++ b/aselo-webchat-react-app/configSrc/ukmh/translations/en-GB.json @@ -1,16 +1,16 @@ { - "WelcomeMessage": "Welcome to The PeerChat Service", - "PreEngagementPhase-Form-Title": "Welcome to The PeerChat Service", + "WelcomeMessage": "Welcome to PeerChat Service", + "PreEngagementPhase-Form-Title": "Welcome to PeerChat Service", "EntryPointTagLine": "The PeerChat Service", - "EntryPoint-ClosedState-OpenWidgetButtonLabel": "The PeerChat Service", + "EntryPoint-ClosedState-OpenWidgetButtonLabel": "PeerChat Service", "MessagePhase-MessageList-Typing": "PeerChat Supporter is typing...", "MessageCanvasTrayContent": "", "MessageInputDisabledReasonHold": "Please hold for a PeerChat Supporter.", "AutoFirstMessage": "Incoming webchat contact from", - "PreEngagementDescription": "Welcome to The PeerChat Service.", + "PreEngagementDescription": "Welcome to PeerChat Service.", "LetsChat": "Let's chat!", "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "PeerChat Supporter", - "Header-TitleBar-Title": "The PeerChat Service", + "Header-TitleBar-Title": "PeerChat Service", "Header-CloseChatButtons-EndChatButtonLabel": "End Chat", "Header-CloseChatButtons-EndChatConfirmDialogMessageFromChat": "End the current chat? This will disconnect you from the service.", "Header-CloseChatButtons-EndChatConfirmDialogMessageFromPreEngagement": "End the current chat?", diff --git a/aselo-webchat-react-app/configSrc/zm/translations/Bemba.json b/aselo-webchat-react-app/configSrc/zm/translations/Bemba.json index 812a5de644..eb021f18dd 100644 --- a/aselo-webchat-react-app/configSrc/zm/translations/Bemba.json +++ b/aselo-webchat-react-app/configSrc/zm/translations/Bemba.json @@ -12,5 +12,5 @@ "AutoFirstMessage": "", "StartChat": "Yambeni ukulanda mukwai!", "SelectLanguage": "Select your language", - "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Counsellor" + "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Childline/Lifeline Zambia Counsellor" } \ No newline at end of file diff --git a/aselo-webchat-react-app/configSrc/zm/translations/Kaonde.json b/aselo-webchat-react-app/configSrc/zm/translations/Kaonde.json index 15389f4f5a..f9487ec341 100644 --- a/aselo-webchat-react-app/configSrc/zm/translations/Kaonde.json +++ b/aselo-webchat-react-app/configSrc/zm/translations/Kaonde.json @@ -12,5 +12,5 @@ "AutoFirstMessage": "", "StartChat": "Twayayi twisambe!", "SelectLanguage": "Select your language", - "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Counsellor" + "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Childline/Lifeline Zambia Counsellor" } \ No newline at end of file diff --git a/aselo-webchat-react-app/configSrc/zm/translations/Lozi.json b/aselo-webchat-react-app/configSrc/zm/translations/Lozi.json index ce9c838ea3..9f79a71f8a 100644 --- a/aselo-webchat-react-app/configSrc/zm/translations/Lozi.json +++ b/aselo-webchat-react-app/configSrc/zm/translations/Lozi.json @@ -12,5 +12,5 @@ "AutoFirstMessage": "Incoming webchat contact from", "StartChat": "Alukalise kwa mbola!", "SelectLanguage": "Select your language", - "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Counsellor" + "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Childline/Lifeline Zambia Counsellor" } \ No newline at end of file diff --git a/aselo-webchat-react-app/configSrc/zm/translations/Lunda.json b/aselo-webchat-react-app/configSrc/zm/translations/Lunda.json index d0cfae52cb..b68fda65f5 100644 --- a/aselo-webchat-react-app/configSrc/zm/translations/Lunda.json +++ b/aselo-webchat-react-app/configSrc/zm/translations/Lunda.json @@ -12,5 +12,5 @@ "AutoFirstMessage": "", "StartChat": "Tachikenu kuhanjeka!", "SelectLanguage": "Select your language", - "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Counsellor" + "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Childline/Lifeline Zambia Counsellor" } \ No newline at end of file diff --git a/aselo-webchat-react-app/configSrc/zm/translations/Nyanja.json b/aselo-webchat-react-app/configSrc/zm/translations/Nyanja.json index 82b71c6919..9c3e24ddc5 100644 --- a/aselo-webchat-react-app/configSrc/zm/translations/Nyanja.json +++ b/aselo-webchat-react-app/configSrc/zm/translations/Nyanja.json @@ -12,5 +12,5 @@ "AutoFirstMessage": "", "StartChat": "Yambani kulankhula!", "SelectLanguage": "Select your language", - "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Counsellor" + "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Childline/Lifeline Zambia Counsellor" } \ No newline at end of file diff --git a/aselo-webchat-react-app/configSrc/zm/translations/Tonga.json b/aselo-webchat-react-app/configSrc/zm/translations/Tonga.json index cb26d99895..4d0abf91f9 100644 --- a/aselo-webchat-react-app/configSrc/zm/translations/Tonga.json +++ b/aselo-webchat-react-app/configSrc/zm/translations/Tonga.json @@ -12,5 +12,5 @@ "AutoFirstMessage": "", "StartChat": "Atubandike!", "SelectLanguage": "Select your language", - "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Counsellor" + "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Childline/Lifeline Zambia Counsellor" } \ No newline at end of file diff --git a/aselo-webchat-react-app/configSrc/zm/translations/en-US.json b/aselo-webchat-react-app/configSrc/zm/translations/en-US.json index cd117c5efb..6b6953006b 100644 --- a/aselo-webchat-react-app/configSrc/zm/translations/en-US.json +++ b/aselo-webchat-react-app/configSrc/zm/translations/en-US.json @@ -13,5 +13,5 @@ "AutoFirstMessage": "Incoming webchat contact from", "StartChat": "Start Chat!", "SelectLanguage": "Select your language", - "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Counsellor" + "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Childline/Lifeline Zambia Counsellor" } diff --git a/lambdas/packages/hrm-form-definitions/form-definitions/sg/v1/customStrings/Messages.json b/lambdas/packages/hrm-form-definitions/form-definitions/sg/v1/customStrings/Messages.json index 9c7fdc7574..4cf0d723db 100644 --- a/lambdas/packages/hrm-form-definitions/form-definitions/sg/v1/customStrings/Messages.json +++ b/lambdas/packages/hrm-form-definitions/form-definitions/sg/v1/customStrings/Messages.json @@ -2,7 +2,7 @@ "en": { "WelcomeMsg": "Hi, this is Tinkle Friend!", "GoodbyeMsg": "Tinkle Friend has left the chat. Thank you for reaching out. Please contact us again if you need more help.", - "EndChatMsg": "This chat has ended. Thank you for reaching out.", + "EndChatMsg": "This chat has ended. Thank you for reaching out to Tinkle Friend! Please give us your feedback about this chat by completing a short survey at https://forms.office.com/r/Dw0DZT52a6 . Thank you!", "ClosedOutOfShift": "Hello! Tinkle Friend is currently closed. We are available from Monday to Thursday from 2.30pm to 7pm, and Friday from 2.30pm to 5pm (closed on public holidays).\nDo check out our BUZZ magazine at https://www.tinklefriend.sg/buzz-magazine/ and come back again later to chat with us! Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nHowever, if you are facing a crisis and thinking about suicide, you can WhatsApp our friends from Samaritans of Singapore (SOS) at 9151 1767.\nIf you are in immediate danger, please call the Police at 999.", "ClosedHolidays": "The helpline is closed due to a holiday.", "UnsupportedMediaErrorMsg": "Sorry, the message you just sent is unsupported and could not be delivered." diff --git a/lambdas/packages/hrm-form-definitions/form-definitions/sg/v1/webchat/PreEngagementForm.json b/lambdas/packages/hrm-form-definitions/form-definitions/sg/v1/webchat/PreEngagementForm.json index df405bb89d..08a6bfe252 100644 --- a/lambdas/packages/hrm-form-definitions/form-definitions/sg/v1/webchat/PreEngagementForm.json +++ b/lambdas/packages/hrm-form-definitions/form-definitions/sg/v1/webchat/PreEngagementForm.json @@ -113,7 +113,7 @@ }, { "type": "input", - "name": "email", + "name": "emailAddress", "label": "Email Address", "placeholder": "Email Address" }, @@ -165,10 +165,6 @@ { "value": "other", "label": "Other" - }, - { - "value": "Unknown", - "label": "Unknown" } ] }, diff --git a/lambdas/packages/hrm-form-definitions/form-definitions/ukmh/v1/webchat/PreEngagementForm.json b/lambdas/packages/hrm-form-definitions/form-definitions/ukmh/v1/webchat/PreEngagementForm.json index c0673e576a..291bd9bafa 100644 --- a/lambdas/packages/hrm-form-definitions/form-definitions/ukmh/v1/webchat/PreEngagementForm.json +++ b/lambdas/packages/hrm-form-definitions/form-definitions/ukmh/v1/webchat/PreEngagementForm.json @@ -1,6 +1,6 @@ { - "description": "Welcome to The PeerChat Service", - "submitLabel": "LetsChat", + "description": "Welcome to PeerChat Service", + "submitLabel": "Let's Chat", "fields": [ { "type": "input", diff --git a/lambdas/packages/hrm-form-definitions/form-definitions/zm/v1/tabbedForms/ChildInformationTab.json b/lambdas/packages/hrm-form-definitions/form-definitions/zm/v1/tabbedForms/ChildInformationTab.json index 2c622fcb30..7b39911f9a 100644 --- a/lambdas/packages/hrm-form-definitions/form-definitions/zm/v1/tabbedForms/ChildInformationTab.json +++ b/lambdas/packages/hrm-form-definitions/form-definitions/zm/v1/tabbedForms/ChildInformationTab.json @@ -36,6 +36,14 @@ "value": "Girl", "label": "Girl" }, + { + "value": "Male", + "label": "Male" + }, + { + "value": "Female", + "label": "Female" + }, { "value": "Non-Binary", "label": "Non-Binary" diff --git a/twilio-iac/helplines/sg/production.hcl b/twilio-iac/helplines/sg/production.hcl index 6d201f21e1..5181cfc8f5 100644 --- a/twilio-iac/helplines/sg/production.hcl +++ b/twilio-iac/helplines/sg/production.hcl @@ -28,9 +28,9 @@ locals { contact_identity = "" templatefile = "/app/twilio-iac/helplines/templates/studio-flows/messaging-no-chatbot-operating-hours-blocking-lambda-sd.tftpl" channel_flow_vars = { - chat_greeting_message = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!.\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999." + chat_greeting_message = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999." widget_from = "Tinkle Friend" - chat_blocked_message = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!.\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999." + chat_blocked_message = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999." } enable_datadog_monitor = true custom_monitor = { diff --git a/twilio-iac/helplines/sg/staging.hcl b/twilio-iac/helplines/sg/staging.hcl index e9e07f09e2..050d55c4f8 100644 --- a/twilio-iac/helplines/sg/staging.hcl +++ b/twilio-iac/helplines/sg/staging.hcl @@ -26,9 +26,9 @@ locals { contact_identity = "" templatefile = "/app/twilio-iac/helplines/templates/studio-flows/messaging-no-chatbot-operating-hours-blocking-lambda-sd.tftpl" channel_flow_vars = { - chat_greeting_message = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!.\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999." + chat_greeting_message = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999." widget_from = "Tinkle Friend" - chat_blocked_message = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!.\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999." + chat_blocked_message = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999." } chatbot_unique_names = [] @@ -39,9 +39,9 @@ locals { contact_identity = "" templatefile = "/app/twilio-iac/helplines/templates/studio-flows/messaging-no-chatbot-operating-hours-blocking-lambda-conv-sd.tftpl" channel_flow_vars = { - chat_greeting_message = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!.\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999." + chat_greeting_message = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999." widget_from = "Tinkle Friend" - chat_blocked_message = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!.\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999." + chat_blocked_message = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999." } chatbot_unique_names = []