Sometimes, after sharing a document, you may need to cancel or revoke access — for example, if the wrong recipient was added or the document content has changed.
Doculan allows you to cancel shared documents instantly, preventing any further access or activity.
Cancelling a shared document:
- Immediately revokes access for all recipients.
- Prevents further downloads, views, or sharing.
- Updates the document status to Cancelled.
- Keeps the original audit trail for record-keeping.
Once cancelled, the document cannot be reopened or signed unless resent as a new document.
- Look for the document currently marked as Shared.
- It is eligible for cancellation.
- You can verify recipient activity (viewed/unopened) by clicking the Audit button.
- In the Actions column, click the three-dot (⋮) button for the specific document.
- The dropdown menu will show several options — Audit, Resend, Cancel.
- Select Cancel .
A confirmation popup appears with details of the document name and recipients.
- Review the message:
“Are you sure you want to cancel sharing this document? This action is irreversible.” - Click Confirm to proceed.
After confirming:
- The document’s Status immediately changes to Cancelled.
- All previously shared links become invalid.
- Recipients who attempt to open the link will see a message:
“Access revoked — this document is no longer available.” - Click the Audit option to see the timestamps and recipient details.
| Condition | Action | Result |
|---|---|---|
| Shared | Can cancel | Revokes all access |
| Cancelled | — | Already revoked |
| Expired | No need to cancel | Link already invalid |
| Audit Trail | Always available | Shows cancellation timestamp |
You’ve successfully cancelled a shared document in Doculan!
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