The message object included in inbox webhook payloads.
| Name | Type | Description | Notes |
|---|---|---|---|
| id | String | Internal message ID | |
| conversationId | String | Internal conversation ID | |
| platform | PlatformEnum | ||
| platformMessageId | String | Platform's message ID | |
| direction | DirectionEnum | ||
| text | String | Message text content (retained on deleted messages for API consumers; Zernio dashboard UI hides this) | |
| attachments | List<InboxWebhookMessageAttachmentsInner> | ||
| sender | InboxWebhookMessageSender | ||
| sentAt | OffsetDateTime | ||
| isRead | Boolean |
| Name | Value |
|---|---|
| "instagram" | |
| "facebook" | |
| TELEGRAM | "telegram" |
| "whatsapp" |
| Name | Value |
|---|---|
| INCOMING | "incoming" |
| OUTGOING | "outgoing" |