Cobalt - An Employee Mental Health and Wellness Platform

• Description: Cobalt is a mental health and wellness platform created for Penn Medicine employees that serves as a hub for support services such as therapy, wellness coaching, topic- and population-specific group sessions, and a variety of self-help resources.
• Role: Lead Data Scientist allocated to the Cobalt platform
  • Responsibilities: Ideation, design, development, implementation, maintenance, and documentation of dedicated processes for:
    • site-wide data cleaning, validation and curation
    • business definitions, data dictionaries, and key performance metrics
    • core product analytics, visualizations, and reporting framework
    • experimental design and testing framework for operational and academic research
    • controlled, targeted analyses evaluating the impact of product features and servies, UI/UX design, marketing campaigns, customer education workshops, and related outreach initiatives on user behavior
    • data-driven decision support for product/platform evolution to optimize content engagement, service utilization, and treatment outcomes
• Stakeholder Relationships: Interpret experimental results and communicate key insights to effectively influence strategic decisions that drive critical business outcomes and ensure the long-term success of the platform.
  • Tailor messaging for collaboration with diverse, cross-functional team of in-house and contract developers, project and product managers, researchers, healthcare professionals, and health system executives.

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Sankey Diagram of Assessment Outcomes

• A Sankey "flow diagram" visualizing new users' results for the PHQ4, PHQ9, GAD7, and PCPTSD mental health assessments and their associated care-escalation-level as determined by a physician-developed composite scoring algorithm.