Request Tracker 1.1.0.0
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Release Notes - Request Tracker 1.1.0.0
Added
- 2 entities with 82+ fields supporting lightweight request intake and tracking:
- Request (primary tracking record with 62 fields) for submission through completion lifecycle
- Request Type (20 fields) for classification, routing rules, and workflow configuration
- 1 choice set (Request Type Category with 14 values) for classifying requests including information requests, data requests, access requests, technical support, leadership taskings, and general assistance
- Comprehensive tracking for submission details, assignment, review, approval workflow, response/resolution tracking, and satisfaction feedback
- Support for both internal and external requests with contact management, security classification, and visibility controls
Changed
- Initial baseline release for lightweight cross-organizational request tracking