👋 Hi, I'm Sumit Arora

🎯 Solution Designer | AI & Security Learner | Telecom OSS Expert
📍 Pune, India | ✉️ sumit.05arora@gmail.com | 🌐 LinkedIn

---

🔹 About Me

I am a Solution Architect & Designer with 18+ years of experience in Telecom OSS, ServiceNow, Amdocs, Oracle, and DevOps.
Currently upskilling in Cloud, AI, and Cybersecurity to align with next-gen IT needs.

---

📂 Portfolio Projects

🛰 Telecom & OSS

• ServiceNow – Deutsche Glasfaser
  E2E solution design integrating ServiceNow CSM/FSM.

• Amdocs SOM – Vodafone
  Designed orchestration flows for Service Order Manager.

⚡ ServiceNow & Automation

• ServiceNow-Salesforce Integration
  Demonstrated cross-platform case routing & automation.

☁️ DevOps & Cloud

• Jenkins Pipeline
  CI/CD demo pipeline for microservices.

---

🏅 Certifications

• ServiceNow CSA + 40+ Badges
• DevOps Instructor (Accenture)
• ITIL v2, TMF Foundation 14
• Cloud U (Rackspace)

---

📝 Notes & Knowledge Base

• Telecom OSS Notes
• ServiceNow Learnings

---

📈 Next Steps

Currently focusing on AI + Security certifications and building real-world AI-Security projects.

---

⭐ This portfolio is continuously evolving as I transition into AI & Security while leveraging 18+ years of telecom expertise.