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JM + USCR prod webchat migration #4335

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ffa9d8c
Add chat channel configuration to production.hcl
dee-luo May 11, 2026
3f8f6ba
Update production.hcl
dee-luo May 11, 2026
fffa9c4
Create production.json
dee-luo May 11, 2026
958f12d
Create production.json
dee-luo May 11, 2026
93f2e7c
Update es.json
dee-luo May 11, 2026
9617709
Update en.json
dee-luo May 11, 2026
b1b1aab
Update fr.json
dee-luo May 11, 2026
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5 changes: 5 additions & 0 deletions aselo-webchat-react-app/configSrc/jm/production.json
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@@ -0,0 +1,5 @@
{
"environment": "production",
"aseloBackendUrl": "https://hrm-production.tl.techmatters.org",
"definitionVersion": "jm-v1"
}
5 changes: 5 additions & 0 deletions aselo-webchat-react-app/configSrc/uscr/production.json
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Original file line number Diff line number Diff line change
@@ -0,0 +1,5 @@
{
"environment": "production",
"aseloBackendUrl": "https://hrm-production.tl.techmatters.org",
"definitionVersion": "uscr-v1"
}
2 changes: 1 addition & 1 deletion aselo-webchat-react-app/translationsSrc/en.json
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Expand Up @@ -27,5 +27,5 @@
"RequiredFieldError": "Please fill out required fields.",
"OperatingHours-Closed-Message": "We are currently closed. Please check back during our operating hours.",
"OperatingHours-Holiday-Message": "We are currently closed for the holiday. Please check back during our operating hours.",
"NewMessageNotification": "New message from counsellor"
"NewMessageNotification": "New Message"
}
3 changes: 2 additions & 1 deletion aselo-webchat-react-app/translationsSrc/es.json
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Expand Up @@ -16,5 +16,6 @@
"MessagePhase-MessageInput-SendButtonTitle": "Enviar mensaje",
"PreEngagementPhase-Form-Title": "",
"PreEngagementPhase-Form-Description": "",
"PreEngagementPhase-Form-SubmitButtonLabel": "Iniciar chat"
"PreEngagementPhase-Form-SubmitButtonLabel": "Iniciar chat",
"NewMessageNotification": "Nuevo mensaje"
}
3 changes: 2 additions & 1 deletion aselo-webchat-react-app/translationsSrc/fr.json
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Expand Up @@ -6,5 +6,6 @@
"Header-TitleBar-Title": "Discute avec nous",
"PreEngagementPhase-Form-Title": "",
"PreEngagementPhase-Form-Description": "",
"PreEngagementPhase-Form-SubmitButtonLabel": "Commencer chat"
"PreEngagementPhase-Form-SubmitButtonLabel": "Commencer chat",
"NewMessageNotification": "Nouveau message"
}
16 changes: 16 additions & 0 deletions twilio-iac/helplines/jm/production.hcl
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Expand Up @@ -9,6 +9,22 @@ locals {
custom_task_routing_filter_expression = "helpline=='SafeSpot' OR channelType=='web' OR to=='+14244147346' OR to=='+18767287042' OR twilioNumber=='instagram:17841444523369053' OR twilioNumber=='messenger:107246798170317'"

channels = {
chat : {
messaging_mode = "conversations"
channel_type = "chat"
contact_identity = ""
templatefile = "/app/twilio-iac/helplines/templates/studio-flows/messaging-lex-v3-blocking-lambda-sd.tftpl"
channel_flow_vars = {}
chatbot_unique_names = []
enable_datadog_monitor = true
custom_monitor = {
query = "sum(last_1w):sum:<metric>{*}.as_count() == 0"
custom_schedule = {
rrule = "FREQ=WEEKLY;INTERVAL=1;BYHOUR=10;BYMINUTE=0;BYDAY=MO"
timezone = "America/Santiago"
}
}
},
webchat : {
channel_type = "web"
contact_identity = ""
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8 changes: 8 additions & 0 deletions twilio-iac/helplines/uscr/production.hcl
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Original file line number Diff line number Diff line change
Expand Up @@ -23,6 +23,14 @@ locals {
channel_flow_vars = {}
chatbot_unique_names = []
},
chat : {
messaging_mode = "conversations"
channel_type = "chat"
contact_identity = ""
templatefile = "/app/twilio-iac/helplines/uscr/templates/studio-flows/webchat-v2-lambda-sd.tftpl"
channel_flow_vars = {}
chatbot_unique_names = []
},
voice : {
channel_type = "voice"
contact_identity = ""
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