Webchat Migration updates

aselo-webchat-react-app/configSrc/ukmh/translations/en-GB.json

@@ -1,16 +1,16 @@
 {
-  "WelcomeMessage": "Welcome to The PeerChat Service",
-   "PreEngagementPhase-Form-Title": "Welcome to The PeerChat Service",
+  "WelcomeMessage": "Welcome to PeerChat Service",
+   "PreEngagementPhase-Form-Title": "Welcome to PeerChat Service",
   "EntryPointTagLine": "The PeerChat Service",
-  "EntryPoint-ClosedState-OpenWidgetButtonLabel": "The PeerChat Service",
+  "EntryPoint-ClosedState-OpenWidgetButtonLabel": "PeerChat Service",
   "MessagePhase-MessageList-Typing": "PeerChat Supporter is typing...",
   "MessageCanvasTrayContent": "",
   "MessageInputDisabledReasonHold": "Please hold for a PeerChat Supporter.",
   "AutoFirstMessage": "Incoming webchat contact from",
-  "PreEngagementDescription": "Welcome to The PeerChat Service.",
+  "PreEngagementDescription": "Welcome to PeerChat Service.",
   "LetsChat": "Let's chat!",
   "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "PeerChat Supporter",
-  "Header-TitleBar-Title": "The PeerChat Service",
+  "Header-TitleBar-Title": "PeerChat Service",
   "Header-CloseChatButtons-EndChatButtonLabel": "End Chat",
   "Header-CloseChatButtons-EndChatConfirmDialogMessageFromChat": "End the current chat? This will disconnect you from the service.",
   "Header-CloseChatButtons-EndChatConfirmDialogMessageFromPreEngagement": "End the current chat?",

aselo-webchat-react-app/configSrc/zm/translations/Bemba.json

@@ -12,5 +12,5 @@
   "AutoFirstMessage": "",
   "StartChat": "Yambeni ukulanda mukwai!",
   "SelectLanguage": "Select your language",
-  "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Counsellor"
+  "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Childline/Lifeline Zambia Counsellor"
 }

aselo-webchat-react-app/configSrc/zm/translations/Kaonde.json

@@ -12,5 +12,5 @@
   "AutoFirstMessage": "",
   "StartChat": "Twayayi twisambe!",
   "SelectLanguage": "Select your language",
-  "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Counsellor"
+  "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Childline/Lifeline Zambia Counsellor"
 }

aselo-webchat-react-app/configSrc/zm/translations/Lozi.json

@@ -12,5 +12,5 @@
   "AutoFirstMessage": "Incoming webchat contact from",
   "StartChat": "Alukalise kwa mbola!",
   "SelectLanguage": "Select your language",
-  "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Counsellor"
+  "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Childline/Lifeline Zambia Counsellor"
 }

aselo-webchat-react-app/configSrc/zm/translations/Lunda.json

@@ -12,5 +12,5 @@
   "AutoFirstMessage": "",
   "StartChat": "Tachikenu kuhanjeka!",
   "SelectLanguage": "Select your language",
-  "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Counsellor"
+  "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Childline/Lifeline Zambia Counsellor"
 }

aselo-webchat-react-app/configSrc/zm/translations/Nyanja.json

@@ -12,5 +12,5 @@
   "AutoFirstMessage": "",
   "StartChat": "Yambani kulankhula!",
   "SelectLanguage": "Select your language",
-  "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Counsellor"
+  "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Childline/Lifeline Zambia Counsellor"
 }

aselo-webchat-react-app/configSrc/zm/translations/Tonga.json

@@ -12,5 +12,5 @@
   "AutoFirstMessage": "",
   "StartChat": "Atubandike!",
   "SelectLanguage": "Select your language",
-  "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Counsellor"
+  "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Childline/Lifeline Zambia Counsellor"
 }

aselo-webchat-react-app/configSrc/zm/translations/en-US.json

@@ -13,5 +13,5 @@
   "AutoFirstMessage": "Incoming webchat contact from",
   "StartChat": "Start Chat!",
   "SelectLanguage": "Select your language",
-  "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Counsellor"
+  "MessagePhase-MessageBubble-OtherParticipantMessageSenderName": "Childline/Lifeline Zambia Counsellor"
 }

lambdas/packages/hrm-form-definitions/form-definitions/sg/v1/customStrings/Messages.json

@@ -2,7 +2,7 @@
   "en": {
     "WelcomeMsg": "Hi, this is Tinkle Friend!",
     "GoodbyeMsg": "Tinkle Friend has left the chat. Thank you for reaching out. Please contact us again if you need more help.",
-    "EndChatMsg": "This chat has ended. Thank you for reaching out.",
+    "EndChatMsg": "This chat has ended. Thank you for reaching out to Tinkle Friend! Please give us your feedback about this chat by completing a short survey at https://forms.office.com/r/Dw0DZT52a6 . Thank you!",
     "ClosedOutOfShift": "Hello! Tinkle Friend is currently closed. We are available from Monday to Thursday from 2.30pm to 7pm, and Friday from 2.30pm to 5pm (closed on public holidays).\nDo check out our BUZZ magazine at https://www.tinklefriend.sg/buzz-magazine/ and come back again later to chat with us! Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nHowever, if you are facing a crisis and thinking about suicide, you can WhatsApp our friends from Samaritans of Singapore (SOS) at 9151 1767.\nIf you are in immediate danger, please call the Police at 999.",
     "ClosedHolidays": "The helpline is closed due to a holiday.",
     "UnsupportedMediaErrorMsg": "Sorry, the message you just sent is unsupported and could not be delivered."

lambdas/packages/hrm-form-definitions/form-definitions/sg/v1/webchat/PreEngagementForm.json

@@ -113,7 +113,7 @@
     },
     {
       "type": "input",
-      "name": "email",
+      "name": "emailAddress",
       "label": "Email Address",
       "placeholder": "Email Address"
     },
@@ -165,10 +165,6 @@
         {
           "value": "other",
           "label": "Other"
-        },
-        {
-          "value": "Unknown",
-          "label": "Unknown"
         }
       ]
     },

lambdas/packages/hrm-form-definitions/form-definitions/ukmh/v1/webchat/PreEngagementForm.json

@@ -1,6 +1,6 @@
 {
-  "description": "Welcome to The PeerChat Service",
-  "submitLabel": "LetsChat",
+  "description": "Welcome to PeerChat Service",
+  "submitLabel": "Let's Chat",
   "fields": [
     {
       "type": "input",

lambdas/packages/hrm-form-definitions/form-definitions/zm/v1/tabbedForms/ChildInformationTab.json

@@ -36,6 +36,14 @@
         "value": "Girl",
         "label": "Girl"
       },
+      {
+        "value": "Male",
+        "label": "Male"
+      },
+      {
+        "value": "Female",
+        "label": "Female"
+      },
       {
         "value": "Non-Binary",
         "label": "Non-Binary"

twilio-iac/helplines/sg/production.hcl

@@ -28,9 +28,9 @@ locals {
         contact_identity = ""
         templatefile     = "/app/twilio-iac/helplines/templates/studio-flows/messaging-no-chatbot-operating-hours-blocking-lambda-sd.tftpl"
         channel_flow_vars = {
-          chat_greeting_message = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!.\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999."
+          chat_greeting_message = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999."
           widget_from           = "Tinkle Friend"
-          chat_blocked_message  = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!.\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999."
+          chat_blocked_message  = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999."
         }
         enable_datadog_monitor = true
         custom_monitor = {

twilio-iac/helplines/sg/staging.hcl

@@ -26,9 +26,9 @@ locals {
         contact_identity = ""
         templatefile     = "/app/twilio-iac/helplines/templates/studio-flows/messaging-no-chatbot-operating-hours-blocking-lambda-sd.tftpl"
         channel_flow_vars = {
-          chat_greeting_message = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!.\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999."
+          chat_greeting_message = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999."
           widget_from           = "Tinkle Friend"
-          chat_blocked_message  = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!.\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999."
+          chat_blocked_message  = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999."
 
         }
         chatbot_unique_names = []
@@ -39,9 +39,9 @@ locals {
         contact_identity = ""
         templatefile     = "/app/twilio-iac/helplines/templates/studio-flows/messaging-no-chatbot-operating-hours-blocking-lambda-conv-sd.tftpl"
         channel_flow_vars = {
-          chat_greeting_message = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!.\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999."
+          chat_greeting_message = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999."
           widget_from           = "Tinkle Friend"
-          chat_blocked_message  = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!.\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999."
+          chat_blocked_message  = "Hello, Tinkle Friend is engaged with other children at the moment. Please hold on for a while and we will attend to you as soon as we can. Thank you for your patience!\nWhile waiting, you can check out our BUZZ magazine at http://www.tinklefriend.sg/buzz-magazine/. Alternatively, you can email us at tinklefriend@childrensociety.org.sg and we will respond to you in 3 working days.\nIf you are experiencing mental health issues and need immediate support please call National Mindline 1771. In the event that you are facing a crisis and thinking about suicide, you can Whatsapp our friends from Samaritans of Singapore (SOS) at 9151 1767. If you are in immediate danger, please call the Police at 999."
 
         }
         chatbot_unique_names = []